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FREQUENTLY ASKED QUESTIONS

  • Is Urgent Delivery of my order possible?

    Orders are delivered during the standard delivery timings between 11 AM – 7 PM PST in all cities of Pakistan. However, you can get Urgent Delivery option on selected products under the category of Gifting Emergency.

    Kindly read the additional product information (API) and useful ordering information (UOI) given below in each product description before placing your order.

  • What is Gifting Emergency?

    Gifting Emergency is a special 3 Hours Rush Delivery service giving customers a convenience to get their orders delivered at any time on the same day; within Karachi, Lahore, Islamabad & Rawalpindi only. This special service can only be availed between 10 AM – 3 PM PST.

    Orders placed after the mentioned timings will not be entertained on the same day. Delivery time of the order starts after the payment is made by the customer. Please call or e-mail for more details.

  • What are the charges for Gifting Emergency?

    The charges are shown at checkout i.e. PKR.1000 for customers ordering from Pakistan & $10 USD for Global Customers, to avail the special 3 Hours Rush Delivery service.

  • What are my Options for days of delivery and shipment time?

    Tohfay.com ships to over 150 cities in Pakistan. We use our own couriers or partner courier services for standard shipments within Pakistan. We have two options for you to choose from for delivery:

    Standard: The delivery takes 2-3 days, excluding holidays. This option is FREE. Please see the list of major cities covered in Pakistan by this service on this page.

    Custom Delivery: Delivery on specific dates and / or specific time of the day such as Lunch Time, 8-10 pm or at Midnight are all possible including delivery on a Sunday or a Public Holiday. For day specific or time specific orders, you must select your preferred date and /or time using the delivery date field with in the shopping cart ordering page.During event peak season days last delivery time may be extend by 1-2 hours to facilitate maximum customers’ needs.

    All day specific orders shall be placed at least 24 hours (1 day) in advance. For certain products, a longer prior notice is required. The specific time required is mentioned under Useful Ordering Information in the description page of each individual product. Date and Time specific deliveries are enabled with additional charges depending upon the city of delivery and the products selected. The charges are shown at your check out..

  • What do I pay as standard shipping and handling charges?

    In order to have a discounted upfront listing of product prices, Tohfay.com has eliminated the shipping and handling charges that were included as the part of product costs. Thus the prices of almost all products are now much lower for you to choose from. So Our Customers Are Winners!

    And a whole lot of products are still listed with absolutely ZERO Shipping. Also now when you add multiple items to your cart in a single order we are able to discount individual items for shipping charges. The More You Buy, The Less You Pay! Certain products (electronics, bulk size, sensitive/fragile shipping) would require some extra shipping/handling charges that will show in your shopping cart. But we assure you that You’re Not Paying Extra!

  • Is Same Day Delivery possible?

    Many Perishable and non-perishable products can be ordered for delivery on the 'Same-Day'. This service is not available for certain products and in certain cities. Kindly read the additional product information and useful ordering information given below each product description before placing your order.

    The cutoff time for same day delivery is 10 am PST. Items which can be easily delivered on same day are non-customized cakes, flowers and teddy bears. You can also contact our customer representative in case you miss the cutoff time and want a same day delivery.

    Generally Same Day deliveries are possible in all major cities including Faisalabad, Gujranwala, Gujrat, Hyderabad, Islamabad, Jehlum, Karachi, Lahore, Mirpur Azad Kashmir, Multan, Peshawar, Rawalpindi, Sahiwal, Sialkot. Pleases call or e-mail to check for other cities.

    Same day delivery option is available on a variety of items for PKR 150 or US$2.95 (for orders received from outside Pakistan). If an Urgent order is placed for same day with a very short time window then depending upon the product selected in most cases this could be achieved by adding an extra charge of PKR 800 or $10 (for orders received from outside Pakistan). Some products cannot be shipped same day as indicated on the product descriptions.

  • Is Midnight Delivery possible?

    Orders are delivered at 'Midnight' for certain products and in certain cities. Option is available on a variety of items though not all products can be shipped delivered at 'Midnight'. Kindly read the additional product information and useful ordering information given below each product description before placing your order.

    Midnight delivery is available in major cities including Faisalabad, Hyderabad, Islamabad, Karachi, Lahore, Multan, Peshawar, Rawalpindi, Sialkot. Pleases call or e-mail to check for other cities.

    'Midnight' delivery is enabled with additional charges depending upon the city of delivery and the products selected. The charges are shown at your check out. For Midnight delivery kindly place your order 1 days prior.

  • Is Time-Specific Delivery possible?

    Orders are delivered on specific mentioned time of the day for certain products and in certain cities. Option is available on a variety of items though not all products can be delivered 'Time-Specific'. Kindly read the additional product information and useful ordering information given below each product description before placing your order.

    Time-Specific delivery is available in major cities including Faisalabad, Hyderabad, Islamabad, Karachi, Lahore, Multan, Peshawar, Rawalpindi, Sialkot. Pleases call or e-mail to check for other cities.

    Time-Specific delivery is enabled with additional charges depending upon the city of delivery and the products selected. The charges are shown at your check out. For time specific delivery kindly place your order 1 days prior.

  • What is Tohfay's Quality Promise?

    When you are sending a gift to someone, you are actually sending your sentiments, your thoughts. The Gift must represent what you want to say to your loved ones. Tohfay.com is the carrier that transcends your feeling across continents.

    Our gift items are selectively sourced from quality vendors, they are thoroughly inspected, and all our gifts are wrapped by our experts and include a personalized greeting card from you to your gift recipient. All products are personally chosen and inspected for quality.

  • What could result in delayed delivery of my order?

    We do our best to deliver your gifts on your specified dates or to expedite standard orders. The following reasons may prevent in meeting the specific dates:

    • Late Approval of the Credit Card
    • Late placement of order
    • Invalid Address / Telephone No
    • Strikes / Floods / Acts of nature
    • Other causalities beyond control of Tohfay team

  • What is Tohfay.com liability in case of a delayed order, non delivery of order or wrong product delivered ?

    Every effort shall be made to provide the product as promised and/or deliver exactly the same product as ordered on the date and time as required by the customer. However, in some rare instances, Tohfay.com may not be able to deliver the product exactly as promised. This may happen due to reasons beyond our control, Strikes / Floods / Acts of nature or any other causality beyond control of Tohfay team or due to human mistake by any of our team member.

    Tohfay.com shall in no way be liable, by way of compensation for any loss(es) suffered by the customer in consequences of missed, late or non delivery of gift, for any amount exceeding the value of product order placed.

  • What is Tohfay's 100% Satisfaction Guarantee?

    Tohfay.com provides a quality guarantee on our delivery and service. If you think that the products delivered were not up to the promised standards we have set for ourselves, please contact our customer service at service@tohfay.com with your order number within 24 hrs of the delivery of gift order. You would be provided with return/replacement instructions depending upon the nature of order. Each complaint would be assessed on a case to case basis.

    A replacement delivery coupon of value equal to the value of original order may be offered for perishable gifts like flowers, cakes, mithai, fruits and chocolates. Other gift items may be returned for a refund, provided the product should be in its original unused form and packaging for return.

    No refunds will be accepted for gifts delivered at incorrect addresses provided by the customer. Excess shipping and Handling charges (for express and custom deliveries) shall not be refunded for either perishable or other gift items.

  • Which vendors are used by Tohfay for product selection?

    Quality of our items is our major concern. We pick our gift items from the leading vendors with highest assurance of quality.

    Flowers, Cakes Fruits and Mithai: Our Perishable products such as flowers, cakes, fruits and mithai are guaranteed to be best of taste, highest quality and always fresh. Cakes are picked from reputable bakeries and Five Star Hotels such as Pear Continental or Marriot (where applicable), Pie in the Sky, Hob Knob Bombay Bakers among others. Mithai is always selected from renowned mithai vendors such as Rehmat-e-Shireen, Sohni sweets, Dakka Sweets and Nirala sweets. Flowers are picked from our own preferred premium flower shops.

    National & International Brand Names: Gifts with international brand names (in case of clothes, chocolates, perfumes, watches, and pens) are guaranteed to be original imported stuff. National brand name items are purchased from national distributors in Pakistan. Gifts such as leather products, toys, clothing and accessories etc are selected from suppliers of national repute.

  • How long does it take for a standard order to be shipped and delivered?

    Every effort is made to ship your gifts within 24 hours after receiving the order. Delivery is however subjected to approval and confirmation of your credit card. Standard orders for perishables and other regular items are usually delivered within 2-4 days excluding holidays from the date of placement of order. Larger items such as electronics, automobiles etc may take from 7 to 10 days for delivery

  • How can I track the status of my order?

    Online order tracking is available through this website. Please click here to track your order status.

    You can also e-mail at service@tohfay.com with your order number to inquire about the status of your order. E-mails are generally replied to within 4-16 hours during business days as well as holidays. Sometimes messages left on weekends/holidays may take a little more time.

  • Can I change or cancel an order that I have just placed?

    If it's already 12-24 hours since you placed your order, there is a good probability that your order has already been processed and shipped. However, we encourage you to e-mail us at sales@tohfay.com with your order number and concern details.

    Our customer service staff will advise you with the status of your order and next steps. We may either ask you to return the shipped order (non-perishable goods) after authorization from Tohfay Management or provide you with any other options that better suit your needs. Please note that on occasions, Tohfay will not be able to give money back for already processed orders especially where perishable goods have already been ordered for your delivery.

  • Tohfay.com gift delivery services are available in which cities of Pakistan?

    List of all cities covered by Tohfay.com in Pakistan is listed below. Not all products can be delivered to all cities. Please refer to individual product descriptions page for ensuing if a certain product is available for delivery in a certain city.

    Abottabad, Abdul Hakim, Ahmed Pur East, Arif Wala, EastAttock, Badin, Bahawalnagar, Bahawalpur, Burewala, Chacklal, Chaman, Chakwal, Chichawatni, Chiniot, Dadu, Dera Ghazi Khan, Dera Murad Jamali, Dera Ismail Khan, Dina, Dharki, Feroza, Faisalabad, Gilgit, Ghakar Mandi, Ghotki, Gujranwala, Gujrat, Hari Pur, Hassan Abdal, Hattar, Hub, Hyderabad, Islamabad, Jacobabad, Jamshoro, Jehlum, Jauharabad, Jhang, Helum, Karachi, Kamokey, Kasur, Khairpur, Kala Shah Kaku, Kamra, Khushab, Khanewal, Khanpur, Kharian, Kohat, Kotri, Kot Addu, Lahore, Lalamusa, Larkana, Liaquat Pur, Lodhra, Mardan, Mangla, Mianwali, Mir Pur (A.K.), Mirpur Khas, Mirpur Mathelo, Multan, Murree, Muzafarabad, Murid Key, Muzafargarh, Nawabshah, Nowshera, Okara, Pak Pattan Sharif, Peshawar, Quetta, Rahim Yar Khan, Rawalpindi, Rohri, Sadiqabad, Sahiwal, Sanghar, Sarghoda, Shaikhupura, Shikarpur, Sialkot, Sukkur, Taxila, Toba Tek Singh, Thatta, Ubaro, Vehari, Wah Cantt, Wazri Abad, Zhob, Zahir Pur.

  • How secure is my credit card and other information on Tohfay.com?

    All online transactions at Tohfay.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant. Tohfay does not store customer credit information for longer period of time to avoid any incident of secure data loss.

    If you feel uncomfortable with ordering online you can send us an email at service@tohfay.com with your phone number and our friendly customer service staff would contact you at the earliest.

  • What is Tohfay's Privacy Policy for its customers?

    Tohfay LLC, shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our websites. By using the site or obtaining any product or service through our websites, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use our websites.

    Privacy Policy Statement: Tohfay.com we take extreme care in preserving the important personal information coming to us from our customers. The information submitted to Tohfay would not be revealed to any third party except where it is required for transactions with our third party suppliers.

    Cookies:Customers visiting our website are identified with the help of 'cookies'. We use cookies to identify our customer's interests in our various products. The information collected by Tohfay is not sold or shared with any other agency or organization.

    Information Collected During Registration: The information collected during the registration process such as, e-mail address, telephone number, address and a valid credit card number is used only to verify customer's account and to process the orders. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information.

    Use of Your Email Address: We only use our customer's e-mails to communicate with them regarding the details of their order, their shipping information and or any other customer service related issues. We will occasionally send our customers e-mail with recommendations or notices of new products and prices.

    Sale of Our Company: As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.

  • What are the terms of use of Tohfay Websites?

    Terms of Use:This website is owned and operated by Tohfay LLC. All inquiries may be directed to

    Tohfay.com - USA

    Customer Service Department 306 Washington Street Teanck, NJ 07666

    Tohfay.com - PAKISTAN

    Customer Service Department 19-C, Office-2, Mezzanine Floor, Street # 1,Badar Commercial Area, DHA-5, Karachi.

    Your use of this website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Tohfay.com website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Tohfay.com website

    These Terms and Conditions may Change Tohfay, LLC reserves the right to update or modify these terms and conditions at any time without prior notices. Your use of the Tohfay.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

    Copyright Notice All of the Content you see on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Tohfay, Incorporated, one of its affiliates or by third parties who have licensed their materials to Tohfay.com. The entire Content of the Tohfay.com website is copyrighted as a collective work under U.S. copyright laws, and Tohfay, Incorporated owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The users of our site intend the Content of the Tohfay.com website, and the site as a whole, solely for personal, noncommercial use. You may download, print and store selected portions of the Content, provided you
    (1) only use these copies of the Content for your own personal, non-commercial use
    (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and
    (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Tohfay, Incorporated reserves complete title and full intellectual property rights in any Content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Tohfay Incorporated.

    Submissions We welcome your comments regarding the Tohfay.com website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Tohfay.com shall be and renormal_text the exclusive property of Tohfay.com. Your submission of any such Comments shall constitute an assignment to Tohfay.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Tohfay.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

    Gift Messages The Tohfay.com gift message services available to our customers are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in gift messages. Examples of the kinds of conduct or content that are prohibited in Tohfay.com gift messages include: The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation, or Tohfay, LLC rule or policy. The transmission of any content that is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. The impersonation of any person or entity in any part of a gift message. We may, but are not obligated to, restrict or remove any and all content from a gift message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other Tohfay.com customers, or any third party.

    Colors We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

    Disclaimer This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. User acknowledges, by use of this site, that the use of this site is at own sole risk, that user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the use of our site, and that Tohfay, LLC shall not be liable for any damages of any kind related to your use of this site.

    Indemnification User agrees to defend, indemnify and hold Tohfay, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to user's use of the site.

    Refunding Policy - Delivery will be attempted for any order place once. On almost all occasions we call the recipient prior to delivery. In case the recipient's address or contact no given are incorrect or recipient is not home, delivery may not be attempted again especially in the case of all perishable items. We will try our level best to contact the customer but due to the global time difference that may not be possible. So in a case where perishable items are ordered and delivery has been attempted but recipient cannot be contacted due to incorrect contact information or if customer is not home, money will not be refunded. - Money will not be refunded to customers whose recipient or contact person refuses delivery at that particular time or requests that we reattempt delivery at another time or another day. Customers will have to place a new order. We apologize for the inconvenience.

  • What is Tohfay Reward Points System and how it works?

    Points system is as simple as it sound, while shopping at Tohfay.com customers can earn TohfayPoints for every dollar spent. Once earned they will be able to use those points to pay for future purchases at our stores.

    When an item is purchased, the value of points earned on the basis of the total order value will then be calculated and added to your TohfayPoints account as pending points. All Pending points are listed in your TohfayPoints account and will stay there until approved by the store Administration.

    Once approved, all pending points will be qualified and customer account will be credited with the value of those points ready for them to spend. Customers must login to their account in order to view the TohfayPoints status. During the checkout process customers will be able to pay for their purchase items with points balance.

    Points and Values

    You earn 1 Tohfay Point for US $1 spent on Tohfay websites for all orders that values total up to US $200. You earn 1 Tohfay Point for each US $2 spent on Tohfay websites for all orders that values total between $201 -400. You earn 1 Tohfay Point for each US $4 spent on Tohfay websites for all orders that values total between $401 -600. You earn 1 Tohfay Point for each US $5 spent on Tohfay websites for all orders that values total between $601 -$1200. Account continues to show as pending till the order is processed on the delivery end. As soon as the order is delivered and the whole order cycle is completed, the point's status changes from 'pending' to 'earned' in the individual user account.
    You would be surprised to see how quickly Tohfay Points accumulate for you as Tohfay money for future purchases.
    Please note, that the store owner reserve the right to make change to the above rate according to the store policy and goverment payble taxes. if change take place this rate will be updated.

    Restriction and Limitation: Currently only restrictions apply on earning points or redeeming points on products listed in certain categories such as Sadqa and related products. We strongly advise customers to check this page often since rules may change according to sales season or store policy.

    Minimum Points Required: Currently we do not require any minimum points to use while shopping. Customers will have to select another payment method for balance of the order value if there is not enough points available in their accounts to cover the price of order purchase. We strongly advise customers to check this page often since rules may change according to sales season or store policy.

    Redeeming Shopping Points: Points available in TohfayPoints account may only be used to pay for items purchased at Tohfay.com websites.During the checkout process, on the select a payment method page, customer would see a box to enter and redeem points. Customer can enter the number of points they would like to spend or tick the check box to use all available points. Please note that since points are non-refundable, customers must enter the exact amount and not more than the points required to balance the total order value. Click the redeem box.

    Customer will continue checkout procedure and at the confirmation page they will notice that the total order amount has been recalculated and the discount amount equivalent to the value of TohfayPoints used will appear just before the total.

    When a customer confirms the order, TohfayPoints account will be updated to reflect new balance. Any purchases made with using redeemed points will not be rewarded with any additional points.

    Conditions of use: TohfayPoints are only available to Tohfay.com registered users. TohfayPoints are only validated at Tohfay.com. We do not refund or transfer points to other member's account. TohfayPoints cannot be exchanged for money. TohfayPoints will not be refunded for any cancelled order. Please note, that the store owner reserve the right to make changes to the above conditions according to the store policy and government payable taxes.

    When problems occur, for any queries regarding the TohfayPoints, please email Tohfay.com. Please make sure you give as much information as possible in the email.

  • What are the different Payment Methods available on Tohfay.com?

    Payment Methods



    CREDIT / DEBIT CARD / PAYPAL

    Pay with Paypal

    you can check out faster with your PayPal account. It’s Secure & a Trusted Global Payment Solution.

    Pay with Paypal

    PayPal, the trusted leader in online payments, enables buyers to purchase online safely. PayPal has over 100 million member accounts in 190 countries and regions.

    PayPal lets you send money online to almost anyone with an email address. With PayPal you can send money using your checking account or credit cards (MasterCard; Maestro; Visa Electron; American Express; Solo)

    Pay with Credit Card

    Credit card is a quick and easy way of buying at Tohfay.com. Buy with VISA, MasterCard, and American Express.

    Pay with Credit/Debit Card

    Credit card is a quick and easy way of buying at Tohfay.com. Buy with VISA, MasterCard, and American Express.



    BANK DEPOSIT

    Deposit money in bank(UBL)

    You can pay us by depositing money in our account from any branch of UBL in Pakistan.

    Deposit money in bank(UBL)

    You can pay us by depositing money in our account from any branch of UBL in Pakistan.

    PayPal lets you send money online to almost anyone with an email address. With PayPal you can send money using your checking account or credit cards (MasterCard; Maestro; Visa Electron; American Express; Solo)

    Account Title: T-Shop International
    Account Number: 214971062
    Branch Name: Clifton Branch, Karachi Pakistan.
    Branch Code: 0949
    IBAN: PK68 UNIL 0109 0002 1497 1062

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched in all major banks (offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah
    Bank Al Habib Bank Islami
    Bank of Punjab Dawood Islamic Bank
    Faysal Bank Habib Bank Limited
    KASB Bank NIB Bank
    Soneri Bank Standard Chartered Bank
    Summit Bank Tameer Micro Finance Bank

    UBL netBanking

    Only UBL account holders having the facility of UBL Netbanking can make payment via this payment method.

    UBL netbanking

    Netbanking Payment Procedure:

    1. Only UBL account holders having the facility of UBL Netbanking can make payment via this payment method
    2. The Customers with existing UBL accounts will need to activate their Netbanking facility on their UBL account (one time activity). You need to this with your UBL account branch or on UBL website www.ubldirect.com
    3. After logging in to the UBL Netbanking website, the Customer will view the main dashboard of their account, from there they need to select the Tab My Payments and scroll down to Online Shopping option.
    4. Online Shopping option will lead them to the list of vendors from where the Customer selects Tohfay.com as their preferred choice to shop from.
    5. The Customers will enter the required details to complete the process.
    6. The Customers will get payment confirmation receipt after successful completion of the Transaction by UBL.

    Deposit money in bank(HBL)

    You can pay us by depositing money in our account from any branch of HBL in Pakistan.

    Deposit money in bank(HBL)

    You can pay us by depositing money in our account from any branch of HBL in Pakistan.

    Account Title: T-Shop International
    Account Number: 11557947736755
    Branch Name: Badar Commercial Area DHA-5,Karachi Pakistan.
    Branch Code: 1155
    IBAN: PK45 HABB 0011557947736755

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah
    Bank Al Habib Bank Islami
    Bank of Punjab Dawood Islamic Bank
    Faysal Bank Habib Bank Limited
    KASB Bank NIB Bank
    Soneri Bank Standard Chartered Bank
    Summit Bank Tameer Micro Finance Bank

    Deposit money in Bank AL Habib

    You can pay us by depositing money in our account from any branch of Bank AL Habib in Pakistan.

    Deposit money in Bank AL Habib)

    You can pay us by depositing money in our account from any branch of Bank AL Habib in Pakistan.

    Account Title: T-Shop International
    Account Number: 1085-0081-003163-01-9
    Branch Name: Badar Commercial Area, Karachi Pakistan.
    Branch Code: 1085
    IBAN: PK44 BAHL 108500810031 6301

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank

    Deposit money in Bank Alfalah

    You can pay us by depositing money in our account from any branch of Bank Alfalah in Pakistan.

    Deposit money in Bank Alfalah

    You can pay us by depositing money in our account from any branch of Bank Alfalah in Pakistan.

    Account Title: T-Shop International
    Account Number: 0411-1004215463
    Branch Name: Badar Commercial Area, Karachi Pakistan.
    Branch Code: 0411
    IBAN: PK90ALFH0411001004215463

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank

    Deposit money in Allied Bank

    You can pay us by depositing money in our account from any branch of Allied Bank in Pakistan.

    Deposit money in Allied Bank

    You can pay us by depositing money in our account from any branch of Allied Bank in Pakistan.

    Account Title: T-Shop International
    Account Number: 0010029005320010
    Branch Name: Badar Commercial Area, Karachi Pakistan.
    Branch Code: PK0010169
    IBAN: PK88ABPA0010029005320010

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited Allied Bank Limited:
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank


    OTHERS

    Western Union

    You can send your payment by Western Union. Our representative's information will be sent by email.

    Send Money through Western Union

    You can send your payment by Western Union. Our representative's information will be sent by email.

    Mobicash

    Any person in Pakistan could make payments using Mobicash by visiting the nearest Mobilink franchise, customer care center or Mobicash retailer.

    Send Money By Mobicash

    Any person in Pakistan could make payments using Mobicash by visiting the nearest Mobilink franchise, customer care center or Mobicash retailer.

    Procedure to send money:

    In order to send money, the sender needs to bring and submit the following documents to the Mobilink franchise, customer care center or Mobicash retailer.

    1. Your valid and original Nadra CNIC along with one copy of your CNIC
    2. The valid CNIC number of the person assigned by Tohfay to receive money.

      Find these details below:

          Name: Mr.Nadeem Hussain
          CNIC number: 31302-7970590-9
    3. Mobile phone number of the person assigned by Tohfay to receive money which is given below.
      Mobile: 0305-2140928
    4. Mobile phone number of the sender

    Before the money transfer, the sender will be asked to enter a 6 digit confidential pass code on the Mobicash agent's mobile handset. The sender should not disclose this confidential pass code to the Mobicash agent and should only communicate the pass code to the receiver.

    As soon as the transaction is completed, a confirmation SMS will be sent to both the sender and receiver.

    Please email the '6 digit pass code' as well as 'trace number of the transaction' to us on service@tohfay.com for your payment to be accepted and confirmation of your order.

    Omni UBL

    The Customer will visit the UBL Omni Dukaan to make cash payment for their online purchases to Tohfay.com.

    Send Money By UBL Omni

    The Customer will visit the UBL Omni Dukaan to make cash payment for their online purchases to Tohfay.com.

    The Customer provide the below mention detail to UBL Omni Dukaandaar to process the Transaction:

    1. Payment Amount
    2. Customer Mobile Number
    3. Customer Name
    4. Order ID

    UBL Omni system shall then:

    Display Transaction receipt on UBL Omni Dukaandar’s application containing:

    1. Transaction ID
    2. Transaction Type
    3. Transaction date and time
    4. Payment amount

    The UBL Omni Dukaandar shall then print and handover the Transaction receipt to the Customer at the same time..

    As soon as the transaction is completed, a confirmation SMS will be sent to both the sender and receiver.

    Upon successful Transaction:

    The Customer will be sent a notification via SMS for the Transaction on provided mobile number.

    SEND MONEY VIA easypaisa

    This service is not limited to Telenor customers; other mobile network customers can also use this service.

    Send Money By Easypaisa

    This service is not limited to Telenor customers; other mobile network customers can also use this service.

    Step 1: When you place order and get this screen then you have to click "Easy Pay" Button.

    Step 2: Fill your mobile no & email address then click "Proceed" button.

    Step 3: When you get this screen you must have to click "Finish" button to complete process.

    Step 4: Finally, you will get your Token # in the last screen as well as on your cell phone.

    Once you get Token #, go to the EasyPaisa Shop, show your Token # and make the payment accordingly.

    Cash collection before Delivery

    Customer places his order chosing "Cash collection before delivery" option

    Cash Collection Before Delivery

    This payment method is available for the following cities:

    • Karachi
    • Lahore
    • Islamabad
    • Rawalpindi
    • Hyderabad
    • Multan
    • Peshawar

    Customer will have to pay an extra amount of Rs 150/- as cash collection charges.

    Procedure of this method is as follows:

    1. Customer places his order chosing "Cash collection before delivery" option.
    2. An agent from Tohfay.com visits customer's given address to collect the amount.
    3. After receipt of payment we process the order and schedule the delivery.


    CREDIT / DEBIT CARD / PAYPAL
    Paypal Paypal
    Credit Card Credit Card How to Pay

    Pay with Credit/Debit Card

    Credit card is a quick and easy way of buying at Tohfay.com. Buy with VISA, MasterCard, and American Express.

    BANK DEPOSIT
    UBL netBanking UBL netBanking How to Pay

    UBL netbanking

    Netbanking Payment Procedure:

    1. Only UBL account holders having the facility of UBL Netbanking can make payment via this payment method
    2. The Customers with existing UBL accounts will need to activate their Netbanking facility on their UBL account (one time activity). You need to this with your UBL account branch or on UBL website www.ubldirect.com
    3. After logging in to the UBL Netbanking website, the Customer will view the main dashboard of their account, from there they need to select the Tab My Payments and scroll down to Online Shopping option.
    4. Online Shopping option will lead them to the list of vendors from where the Customer selects Tohfay.com as their preferred choice to shop from.
    5. The Customers will enter the required details to complete the process.
    6. The Customers will get payment confirmation receipt after successful completion of the Transaction by UBL.
    Deposit money in bank(UBL) Deposit money in bank(UBL) How to Pay

    Deposit money in bank(UBL)

    You can pay us by depositing money in our account from any branch of UBL in Pakistan.

    PayPal lets you send money online to almost anyone with an email address. With PayPal you can send money using your checking account or credit cards (MasterCard; Maestro; Visa Electron; American Express; Solo)

    Account Title: T-Shop International
    Account Number: 214971062
    Branch Name: Clifton Branch, Karachi Pakistan.
    Branch Code: 0949
    IBAN: PK68 UNIL 0109 0002 1497 1062

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched in all major banks (offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah
    Bank Al Habib Bank Islami
    Bank of Punjab Dawood Islamic Bank
    Faysal Bank Habib Bank Limited
    KASB Bank NIB Bank
    Soneri Bank Standard Chartered Bank
    Summit Bank Tameer Micro Finance Bank
    Deposit money in bank(HBL) Deposit money in bank(HBL) How to Pay

    Deposit money in bank(HBL)

    You can pay us by depositing money in our account from any branch of HBL in Pakistan.

    Account Title: T-Shop International
    Account Number: 11557947736755
    Branch Name: Badar Commercial Area DHA-5,Karachi Pakistan.
    Branch Code: 1155
    IBAN: PK45 HABB 0011557947736755

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah
    Bank Al Habib Bank Islami
    Bank of Punjab Dawood Islamic Bank
    Faysal Bank Habib Bank Limited
    KASB Bank NIB Bank
    Soneri Bank Standard Chartered Bank
    Summit Bank Tameer Micro Finance Bank
    Deposit money in Bank AL Habib Deposit money in Bank AL Habib How to Pay

    Deposit money in Bank AL Habib)

    You can pay us by depositing money in our account from any branch of Bank AL Habib in Pakistan.

    Account Title: T-Shop International
    Account Number: 1085-0081-003163-01-9
    Branch Name: Badar Commercial Area, Karachi Pakistan.
    Branch Code: 1085
    IBAN: PK44 BAHL 108500810031 6301

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank
    Deposit money in Bank Alfalah Deposit money in Bank Alfalah How to Pay

    Deposit money in Bank Alfalah

    You can pay us by depositing money in our account from any branch of Bank Alfalah in Pakistan.

    Account Title: T-Shop International
    Account Number: 0411-1004215463
    Branch Name: Badar Commercial Area, Karachi Pakistan.
    Branch Code: 0411
    IBAN: PK90ALFH0411001004215463

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank

    Inter-Bank Funds Transfer (IBFT)

    We are glad to inform you that for the convenience of customers, the Inter-Bank Funds Transfer (IBFT) service has been launched on all major banks(offering netbanking). You will now be able to transfer funds from your account to any 1Link member bank account in Pakistan. The banks participating in Inter Bank Fund Transfer(IBFT) are:
    United Bank Limited
    Askari Bank Bank Al Falah:
    Bank Al Habib Bank Islami:
    Bank of Punjab Dawood Islamic Bank:
    Faysal Bank Habib Bank Limited:
    KASB Bank NIB Bank:
    Soneri Bank Standard Chartered Bank:
    Summit Bank Tameer Micro Finance Bank