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Contents
My Account
Why should I Sign
up?
Account
Creation
Forgot
Password
Login Through
Account
How
to Order
Remove
Item
Currency
Order
Tracking
Payment
Methods
Credit Card
Searching
Search By
Occasion
Search By
City
Search By
Price
Member
Benefits
Express
Checkout
Address
Book
Reminder
Service
Favorites
Live
Help
Promotions and
Coupons
Our
Policies
About
Us
Our
Quality
Privacy
Policy
Customer
Support
Secure Shopping
Guarantee
How we use the
information
User
Conduct
My
Account
Why should I Sign up?
Sign up
with us and enjoy the following facilities.
- Earn Bonus Points
every time you shop. Use these points to get Discount.
- Save unlimited
no. of shipping addresses in your own Address Book.
- Add products to
your Favorite.
- Quick and easy Checkout.
Account
Creation
When user wants to uses services of
Tohfay.com he must have an account to access these services. User
must have an account so that he could interact to the system also other
necessary information can also send to user through account. Through this
account user can track their order and utilize the services of Tohfay
portal.
Creation of an account is very simple and user friendly.
These are the steps through which user can create his
account.
1-Open Tohfay.com page and on the right most area
there is login Area. Click on Register Now.
2-A form will be
opened. Fill this form for the creation of an Account.
3-Fill all
required field which are marked my Red * and click Continue
button.
4-A welcome screen will tell you about your Account and now
you have created your
account. Now enjoy the shopping with
Tohfay.com and earn Bonus Points every time you
shop
Forgot Password
If user forgot his Password then there is also an option to
recover Forgot Password. It is also very simple and user friendly. User
can easily retrieve its password.
1-Open Tohfay.com home
page and see on login area.
2-Click on Forgot Password
option.
3-Enter your Email Id and click Continue
button.
4-Within 10 minute your password will send to your Email
Id.
Login Through Account
To do
shopping user must has to enter through his email id. For this user must
have an account. To login through account is very simple.
1-Open
the Tohfay.com home page and see login area.
2-Enter your
Email Id and Password and click on Go button.
(If you want computer
to Remember your user Name and Password check the box to remember your
Email Id and Password.)
3-Now you have entered in your
Accounts.
How to
Order
Orders can be placed online 24 hours a day. To
place an order online:
1- Click on any category given on the top
navigation bar. A new page will appear with product titles, thumbnail
pictures, buy and prices.
2- Click on the product image, buy, or
link. This will take you to the product Detail page.
3- On Detail
page you will find further detail of the product. Choose the required
attributes, if given, and click on Add to Cart button. This will place
that product in your shopping cart.
(In case of sizes, Select Size
from dropdown menu. Pressing this would lead you to the size selection
option. You can select a size option and add the item to your shopping
cart)
4- You may continue to add more items to your
shopping cart by following the above steps. All items in a single order
are shipped to Many Addresses also.
5- Once you are done, please
click on the Checkout button. This will take you to the message and
instruction page. There is Ship To Address option. Select your address
from dropdown menu or click on Address.
6- Fill the shipping form and
provide the required information which are marked by Red * and click
Submit button.
7- On the message page write your Message and
Instruction and specify the Date if required otherwise it should remain to
Standard Delivery.
(In case many shipping address repeat the above
process to specify the separate address, message, instruction and delivery
mode).
8- When you are satisfied with the address, message and
instruction click on Submit button. A new page will be opened. Fill the
Billing form and provide the Credit Card detail and click on Submit
button.
9- Once all the information is entered, click the Submit button
at the bottom.
10- You'll receive an order Confirmation message
with your order number. You will also receive a confirmation e-mail within
few minutes.
Remove
Item
After checkout if you want to
remove item from your shopping cart or at any step after checkout is very
simple.
1-Click on Shopping Cart on the upper right most
corner.
2-Check the desired item Box which you wan to
Remove.
3-Click Update button.
4-Click on Checkout button and
continue to process your order.
Currency
When user log in and want prices
in Dollar, Pound, Australian Dollar etc. then there is also an option to
change the prices in user required currency. For this there is a currency
option on the top of Tohfay page. Click on the flag of the country then
all prices will be shown in your desired currency.
Order Tracking
When
user doing shopping through our Tohfay.com portal and place his
order then Tohfay.com portal generate an order number which can be
used in future order tracking. This order number is sent to user on his
email id which has been provided us during account creation. This order
number can be used to track your current order status.
1-Login
through your Account and click on Order Tracking and enter your Email Id
and Password and clicks Continue button.
2-Click on Order Tracking
icon.
3-Enter your Order Number and click Continue
button.
4-Next page will show your Order
Status.
Payment Methods
Purchase is done through
credit card because it is the most secure method to shop online. It
provides faster order placement and money transfer.
Credit Card
Credit
card is the quickest and easiest way of buying at our web site. Most
orders are processed within 2-3 business days.
Buy with VISA,
MasterCard, and American Express. We use Cyber Source services to insure a
secure transaction.
Every credit card purchase you make at
Tohfay.com is done through our Secure Server Technology. This
provides many security features, including:
Authentication
Cyber
Source assures your browser that your data is being sent to the correct
computer server, and that the server is secure.
Encryption
Cyber
Source encodes the data, so that it cannot be read by anyone other than
the secure server.
Searching
Tohfay.com portal also provide the functionality for
searching. This searching is restricted to only Tohfay portal. Through
searching user can search what he wants. There are many options for
searching which are as follows.
Search By Occasion
This option
gives result according to occasion of the country. When Tohfay home page
is opened then on the top most there is a search option. Click on Search
by occasion then it will show all occasion which are happening in that
country.
Search By
City
When user wants to know that which gift items is
sent to his city then there is an option to search by city. This will list
down all gift items which are sent to that particular city.
For this
follow this.
1-Open Tohfay and click Search by
City.
2-Select City which you want to search.
3-All Gift
items will be list down according to this city.
Search By
Price
Since Tohfay.com portal provide the
functionality to purchase gift and sends it to your love ones so there is
also an option to search gift by price. User is provided an option to
search by predefined price or enter his own range. All gift items which
lie in this range will be shown before user which comes in this price
list.
For this follow this.
1-Open Tohfay page and click on
Search by Price.
2-Click on Predefined price or enter your price
range and click Search button.
3-All Gift will be list down which
is in your range.
Member Benefits
We provide a lot of benefits to our respectable members.
These members? benefits are as follows.
Express Checkout
Make your online
shopping experience with us even easier by saving your payment information
on our secure server. This optional feature for Tohfay.com
customers makes ordering fast and convenient. Then next time you're
checking out, just log in to your account and select one of your saved
payment methods.
Address
Book
Our online address book is another benefit that
allows our customers to quickly and easily complete their order. You can
manually enter recipients into you address book or once you place an
order, they will be automatically entered. From there it easy to add
future recipients or quickly insert past recipient for a streamlined
checkout experience.
Reminder Service
Our Reminder
Service is an additional benefit to your Address Book. This service allows
you to easily create email reminders for anyone listed in your address
book. Set reminders for certain holidays, like Valentine's Day or Mother's
Day or Special Events like Birthdays and Anniversaries.
It will send
reminder to your email on specified date.
Favorites
As a valued Tohfay.com
member you will also have access to your own personal Favorites Directory.
Here you can view and select products to add and delete to your favorites.
This allows you to view product information, price, and availability. Your
Favorites Directory provides yet another way to checkout even
faster!
Live
Help
Do you need answers now? Sometimes during your
shopping experience you may have questions and that's why we create our
Live Help. Maybe you're looking for advice on gifts or you just have a
question about shipping. During normal business hours you may chat live
online with one of our trained customer service
representatives
Promotions and Coupons
When
you sign up to become a Tohfay.com member you will also have the
options to receive special offers and promotions coupon that will save
your time and money! As an added bonus points you will also receive
special coupon through which you can save your money and can be used at
Tohfay.com during online shopping.
Our Policies
About
Us
Tohfay.com is dedicated to provide a rewarding
online shopping experience for its users. Tohfay reflects a deep desire to
care, to love and to cherish our relationships. Our connoisseurs search
far and wide to find you the best products. We only offer carefully
selected products, chosen to enhance your shopping
experience.
Tohfay.com is a presentation of Tohfay. At
Tohfay, we are dedicated to creating a rewarding shopping experience for
you.
Our
Quality
Quality of our items is our major concern. All
products are personally chosen and inspected for quality.
Through
the strong vendor relationships and manufacturing abilities established
over years, we promise you matchless value-for-money! We make every effort
to price our items as reasonable as possible. At the same time we do not
compromise on the quality of the materials used or the workmanship. In
case of dresses, we use the best quality available fabrics with quality
stitching and finest embroidery works on them. We are, therefore, able to
provide exquisite quality at very competitive prices.
Privacy Policy
Tohfay.com respects your
privacy. We do not sell, rent or trade your personal identifiable personal
information to any third party.
When you order, we need to know
your name, email address, mailing address, credit card number, and credit
card expiration date. This allows us to process and fulfill your order and
to notify you of your order status.
Any information that you provide us
is kept in confidence. When you purchase products from Tohfay.com
or register in any of our services, we may send you periodic emails
regarding our product lines and services.
Customer Support
Our customer care is always there to make your shopping
easier than ever. Most questions and problems can be resolved quickly and
easily, using our online Customer Care Form.
Chat in real time with one
of our representatives
Secure Shopping Guarantee
Shopping at Tohfay.com is absolutely safe. You
never have to worry about credit-card safety when you are shopping at our
site. We guarantee that each purchase you make is protected and
safe.
We use the latest encryption technology to keep your personal
information safe. All your ordering information, including your name,
address, and credit card number, is encrypted using a secure server for
maximum security. Your credit card and billing information cannot be read
as it travels to our ordering system.
We use Cyber Source account
services, which is one of the top names in E-Commerce business. All
transactions take place in a secure environment. The credit card number
you submit is encrypted prior to transmission over the Internet using
secure socket layer (128 bit) encryption technology, the industry standard
for secure e-commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it
cannot be read as the information travels over the Internet. We do not
allow any non-secure transactions.
For security reasons, credit
card numbers are transmitted directly to the banking network for
authorization. Your credit card numbers are not stored anywhere on our
servers.
Any other information you provide us (name, address, email
etc) will not be shared with any third party website.
How we use the
information
Tohfay.com uses an order form so to
request information necessary for order fulfillment. Any personal
information provided by the customer is done so knowingly. When you order,
we need to know your name, email address, mailing address, credit card
number, and credit card expiration date. This allows us to process and
fulfill your order and to notify you of your order
status.
USER
CONDUCT
Tohfay.com reserves the right, but does
not assume the responsibility, to monitor or review your conduct on the
Tohfay.com Site. Your use of the Tohfay.com Service is
subject to all applicable local, state, national and international laws
and regulations.
In using the Tohfay.com Service you agree
not to:
1-Use the Tohfay.com Service for illegal
purposes;
2-Interfere or disrupt networks connected to the
Tohfay.com Service or violate the regulations, policies or
procedures of such networks
3-Transmit through the
Tohfay.com Service any unlawful, harassing, defamatory, abusive,
threatening, harmful, vulgar, obscene, or otherwise objectionable material
of any kind or nature
4-Interfere with another User's use and
enjoyment of the Tohfay.com Service
5-Defame, abuse, harass,
stalk, threaten or violate the legal rights (such as rights of privacy and
publicity) of any other user.
6-Create a false identity for the
purpose of misleading others as to your identity or the origin of a
message
7-Transmit or upload any material that contains Viruses,
Trojan horses, Worms, Time bombs, Cancel bots, or any other harmful or
deleterious programs
8-Attempt to gain unauthorized access to the
Service, other accounts, computer systems or networks connected to the
Service, through password mining or any other
means
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